Overview
Softrait ("we," "us," or "our") respects your privacy. This policy describes how we handle personal information when you visit our website, contact us, or use our products and services including TraitCore.
Information we collect
- Contact details you submit through forms (name, email, company, message)
- Usage data from our website (pages visited, referrers, device type)
- Account and service data when you are a customer of TraitCore
- Support communications and technical logs related to service delivery
How we use information
- Respond to inquiries and provide requested services
- Operate, secure, and improve our website and platform
- Send product updates where you have opted in or where permitted
- Comply with legal obligations and enforce our agreements
Data retention & security
We retain information only as long as needed for the purposes above or as required by law. We apply administrative, technical, and organizational measures appropriate to the sensitivity of the data we process.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact us using the details on our contact page to submit a request.
Contact
Privacy questions can be sent via our contact page with the subject "Privacy."