Softrait

Agent Platform

TraitCore

The foundation for enterprise AI agents

Build

Design agents in the visual editor or extend them in code when you need finer control.

Orchestrate

Run multi-step workflows across agents and backend systems with clear state handling.

Govern

Set roles, environments, and runtime rules from one admin console.

Observe

Track failures, review conversations, and see where agents help or fall short.

Integrate

Connect CRM, ITSM, HR, and knowledge tools through maintained connectors.

Scale

Keep agent logic portable as models and hosting choices change over time.

One place to run enterprise agents

TraitCore is where Softrait builds and runs AI agents for both customer service and internal teams. Instead of patching together bots, search, and scripts, you get one runtime with shared logging, policy controls, and deployment paths.

What teams use it for

  • Customer self-service that can actually complete tasks
  • Live agent assist with the right answer at the right time
  • Employee help desks for HR, IT, and policy questions
  • Industry packages for banking, healthcare, retail, and more
  • Custom workflows when your process does not fit a template

How a rollout usually works

Most customers start with one well-defined workflow—password resets, order status, or benefits FAQ—prove it in staging, then expand channel by channel. The same platform supports that first pilot and the fiftieth agent.

Accelerate time-to-value from AI

Find out how Softrait can help your team design, deploy, and govern agents at enterprise scale.

Start with a ready-made agent

Browse pre-built templates from the Softrait Marketplace and deploy in minutes.