Softrait

Industries

AI for Retail

Order help, returns, product questions, and store operations—on web, app, and associate devices.

Shopper support

Track orders, start returns, and answer sizing or availability questions.

Associate assist

Give floor staff the same answers customers get online.

Ops FAQs

Shift policies, inventory lookups, and internal how-tos.

Retail reality

Peak season breaks contact centers. Agents absorb WISMO ('where is my order?') and return policy questions so your team handles complaints and edge cases.

First projects we see

  • Order tracking and delivery updates
  • Returns and exchange rules
  • Store hours and inventory checks
  • Loyalty points and promotion terms

Accelerate time-to-value from AI

Find out how Softrait can help your team design, deploy, and govern agents at enterprise scale.

Start with a ready-made agent

Browse pre-built templates from the Softrait Marketplace and deploy in minutes.